.agent-status{margin-left:auto;display:flex;align-items:center;gap:8px;color:#416159}.agent-status i{width:8px;height:8px;border-radius:50%;background:#34b36b}.agent-page{background:#f5f0e6}.agent-intro{display:grid;grid-template-columns:1.2fr .8fr;gap:8%;padding:64px 7%;background:#17352d;color:#fff}.agent-intro h1{font-size:clamp(40px,5vw,68px);line-height:1.08;margin:15px 0}.agent-intro p{color:#c9d7d2;line-height:1.8}.agent-principles{display:grid;align-content:center}.agent-principles b{font-size:22px;margin-bottom:12px}.agent-principles span{padding:13px 0;border-bottom:1px solid #49675f;color:#d7e2df}.chat-shell{width:min(860px,90%);margin:50px auto;background:#fff;border:1px solid #d6dcd8;box-shadow:0 16px 45px #17352d12}.chat-head{display:flex;align-items:center;gap:12px;padding:18px 22px;border-bottom:1px solid #e1e5e2}.chat-head .avatar{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#17352d;color:#fff;font-weight:800}.chat-head div:nth-child(2){display:grid}.chat-head small{color:#75807b;margin-top:3px}.chat-head button{margin-left:auto;border:0;background:none;color:#df6738;cursor:pointer}.progress{height:3px;background:#e8ece9}.progress span{display:block;height:100%;width:0;background:#ef7542;transition:.35s}.messages{height:420px;overflow:auto;padding:24px;display:flex;flex-direction:column;gap:14px}.message{max-width:76%;padding:13px 16px;line-height:1.7;white-space:pre-line}.message.bot{align-self:flex-start;background:#f2eee5;border-radius:4px 15px 15px 15px}.message.user{align-self:flex-end;background:#17352d;color:#fff;border-radius:15px 4px 15px 15px}.message.result{max-width:92%;background:#f2eee5;border-left:4px solid #ef7542}.result-list{display:grid;gap:10px;margin-top:12px}.result-item{padding:12px;background:#fff}.result-item b{display:flex;justify-content:space-between}.result-item small{display:block;color:#68736e;margin-top:6px}.quick-replies{display:flex;gap:8px;flex-wrap:wrap;padding:0 22px 16px}.quick-replies button{border:1px solid #c8d0cc;background:#fff;padding:9px 13px;cursor:pointer;color:#17352d}.quick-replies button:hover{border-color:#ef7542;color:#d75b2c}.chat-input{display:flex;border-top:1px solid #e1e5e2;padding:15px}.chat-input input{flex:1;border:0;outline:0;padding:12px;font-size:15px}.chat-input button{border:0;background:#ef7542;color:#fff;padding:0 22px;cursor:pointer}.agent-note{font-size:11px;color:#7a8580;padding:0 22px 14px}.agent-after{padding:20px 7% 70px}.agent-after h2{text-align:center;font-size:34px}.agent-after>div{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid #d5dbd7}.agent-after article{display:grid;gap:12px;padding:23px;background:#fff;border-right:1px solid #d5dbd7}.agent-after article:last-child{border:0}.agent-after b{color:#ef7542}@media(max-width:760px){.agent-intro{grid-template-columns:1fr}.messages{height:390px}.message{max-width:88%}.agent-after>div{grid-template-columns:1fr 1fr}.agent-after article:nth-child(2){border-right:0}.agent-after article{border-bottom:1px solid #d5dbd7}}@media(max-width:480px){.agent-after>div{grid-template-columns:1fr}.agent-after article{border-right:0}.chat-shell{width:94%;margin:24px auto}.chat-input button{padding:0 15px}}
.answer-route{display:block;margin-bottom:8px;color:#d75b2c;font-size:11px;font-weight:700;letter-spacing:.08em}.agent-service-cards{display:grid;gap:8px;margin-top:12px;white-space:normal}.agent-service-cards a{display:grid;grid-template-columns:1fr auto;gap:4px 14px;padding:12px;background:#fff;border:1px solid #d6dcd8;color:#17352d;text-decoration:none}.agent-service-cards a:hover{border-color:#ef7542}.agent-service-cards strong{color:#d75b2c}.agent-service-cards span{grid-column:1/-1;color:#68736e;font-size:12px}.agent-service-cards em{grid-column:1/-1;color:#d75b2c;font-size:12px;font-style:normal}
.agent-consent{display:flex;align-items:flex-start;gap:9px;margin:0 22px 10px;padding:12px;background:#f5f0e6;color:#5f6c66;font-size:12px;line-height:1.6}.agent-consent input{flex:none;width:auto;margin-top:3px}.agent-consent span{display:block}
.mode-picker{display:flex;background:#f5f0e6;border-bottom:1px solid #d9dedb}.mode-card{flex:1;display:flex;align-items:center;justify-content:center;gap:10px;padding:15px 18px;border:0;background:transparent;color:#66736d;cursor:pointer;transition:.2s}.mode-card b{font-size:17px}.mode-card span{font-size:12px;color:#78837e}.mode-card:hover,.mode-card.active{color:#17352d;background:#fff}.mode-card.active{box-shadow:inset 0 -3px #ef7542}.chat-shell{position:relative;margin-top:18px}.chat-mode-label{padding:9px 22px;background:#17352d;color:#fff;font-size:12px;font-weight:700;letter-spacing:.12em}.chat-shell[data-mode="casual"] .chat-mode-label{background:#df6738}
@media(max-width:680px){.mode-picker{grid-template-columns:1fr;margin-top:24px}.mode-card{padding:18px}.mode-card b{font-size:19px}}
.chat-shell>.mode-picker{width:100%;margin:0}.chat-shell>.mode-picker .mode-card+ .mode-card{border-left:1px solid #d9dedb}.chat-shell>.agent-consent{margin:0;padding:14px 22px;border-bottom:1px solid #dfd8c8}.agent-consent.consent-invalid{background:#fff0ed;border:2px solid #d9362b;color:#a32219}.consent-error{display:none;margin:0;padding:8px 22px 10px;background:#fff0ed;color:#c6281d;font-size:13px;font-weight:700}.consent-error.show{display:block}@media(max-width:680px){.chat-shell>.mode-picker .mode-card{padding:13px 8px}.chat-shell>.mode-picker .mode-card span{font-size:11px}}